Support & Returns

Warranty and Return Policy

Warranty Coverage - AMS Fans:

We do not accept returns or refunds on any products, including for buyer's remorse or change of mind. All products are covered by our Limited Warranty, which ensures they are free from defects in material and workmanship for 5 years from the date of purchase. Motor and VFD have a 1-year manufacturer's warranty for defects in materials or workmanship. Customers with warranty claims should contact us at [email protected] for service and support.

Returns: No returns or refunds accepted (including buyer's remorse or change of mind). Return window: 0 days.

Warranty Coverage - AMS Fans:

  • All Products: 5-year limited warranty against defects in material and workmanship.
  • Motor & VFD: 1-year manufacturer's warranty against defects in material and workmanship.
  • To File a Claim: Contact [email protected]

Warranty Coverage - Hunter Fans:

Warranty Coverage - MacroAir:

Support & Contact

Technical Support: Email: [email protected]

General Inquiries (Orders, Warranty, etc.): Email: [email protected]

Product Documents & Installation Guides